Leisure Guide - DEVELOPMENT SITE

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Full Refunds will be given for any programs cancelled by the Community Services Department and for withdrawals made before the start of the first class of the program for registered programs.

Pro-rated Refunds will be given for withdrawals after the first class up to the end of the day of the second class of the program for registered programs. No refunds after the second class of the program.

24 Hours Notice Refunds will be given for withdrawals requested within 24 hours of the class start time for CycleFit, and private lessons.

48 Hours Notice Refunds will be given for withdrawals requested within 48 hours of the start time for Youth dances, and select Youth out-trips and programs.

72 Hours Notice Refunds will be given for withdrawals requested within 72 hours of the class start time for one-day programs, aquatic certifications, camp dailies, massage, Pro-D Day Camps and workshops.

No Refunds will be given for birthday parties. Personal Training sessions are nonrefundable but may be rescheduled without charge if a minimum of 24 hours notice is given.

Winter/Spring Break & Summer Camp Refunds will be given for withdrawals requested by the end of business day on the Wednesday a week prior to the start of the camp.

Event, Trip & Seniors' Dance Refunds will be given for withdrawals requested by the end of business day on the Wednesday a week prior to the start of the trip/ event/dance. Exceptions may apply. Please check at registration.

Medical Refunds will be given for withdrawals made before the start of the first class of the program. A pro-rated refund will be given for withdrawals made after the start of the first class of the program. A medical note is required for both a full and partial refund. No refunds will be given for individual missed classes.

FitPass Refunds: A pro-rated refund will be given to Annual FitPass holders after a minimum of four (4) months except with a medical note. No refunds will be given for one-month, three-month or 10-visit FitPasses except with a medical note.

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